Frequently Asked Questions

Crazy Dash is not on a specific day, you can play anytime you'd like since it's all done on an app. Our customer support agents are available Tuesday-Sunday from 9am to 5pm. Our agents are available during those hours in case you need help! You may play outside of customer support hours if needed.

Getting started is easy! 1. Purchase your tickets here 2. Redeem your tickets on our website 3. You'll get an email with instructions to begin 4. Download the app from the app store using the links from the email 5. Make your way to the location you'd like to start at (suggested starting locations here) 6. Launch the app, enter the join code and join the team number provided in your instruction email 7. Begin finding the items throughout the city and have fun!!!

No. While our customer support hours are Tuesday-Sunday from 9am-5pm, you are welcome to play anytime you'd like outside of those hours if needed.

A ready-for-fun attitude and at least one Android or iPhone smartphone is all you need! We also suggest wearing comfortable walking shoes and bringing water on your adventure!

We have open availability. Days never fill up, you can play any day of the week. However, we recommend playing during our customer support hours of Tuesday-Sunday 9am-5pm.

Yes. Crazy Dash is a family friendly game and it makes a great family outing! Children 12 and under are free with a paying adult.

Crazy Dash pricing starts at $20 USD per person. We offer special group pricing for groups of 10 or more. You can also find coupon codes on our site, as well as social media sites.

Just like other city adventures, experiences, and attractions, our scavenger hunts are priced per person.

Playing Crazy Dash isn't about winning a prize. We believe in creating lasting memories with loved ones is rewarding enough.

Each specialty version (Bachelorette, Birthday, Team Building, Date, etc) comes with all of the challenges included in the Original version, as well as 6 additional challenges with the specialty theme. For example, the Birthday version will give you 6 additional challenges that will help celebrate the birthday person!

You will not be charged by Crazy Dash for anything other than the ticket price. Please check with your cell phone service provider for rates on data, as Crazy Dash utilizes an app that requires data to play.

Yes, you can divide your group up into teams and compete against each other

We suggest 4-6 players per team to ensure the most participation among all players.

If you have less than 10 players: Purchase tickets and then make 1 redemption per team. If you book a group event with 10 or more players: You can choose the number of teams you'd like when you book and your group coordinator will set it up for you in the app!

We do not have designated areas for parking, you will just park in public parking near the starting location you choose.

Crazy Dash is an open scavenger hunt. You can complete the list of scavenger hunt items in any order you’d like. Therefore, there is no designated ending locations. Most participants choose to make their way back to the starting location when they are done or choose to end at a local restaurant of their choosing.

Kids 12 and under are free with a paying adult! One child free per paying adult.

Yes, it is wheelchair accessible. Our game is an open scavenger hunt, where you can explore the city on your own terms. There is no specific route that you have to stick to, therefore you don’t have to go anywhere that is not wheelchair accessible, nor is there anything we’d ask you to find that could not be accessible in a wheelchair.

Most teams play Crazy Dash for about 2 hours, but you are welcome to stop before then or keep going for more than 2 hours if you'd like!

You would have to check on the laws in your city to know for sure, but if you are allowed in your city, we don't mind either!

We pride ourselves on the unique scavenger hunts that we build and want our guests to have a fun experience. If you have completed a scavenger hunt and were not happy with it, please contact us and we will do our best to work with you to provide either a refund or a credit to play another one of our games you may be interested in instead. We do not provide refunds for circumstances beyond our control, such as inclement weather, invalid coupon code use, road closures or other issues beyond our control. If you are no longer able to use your ticket at your originally planned time, we would be happy to reschedule your game at no charge. You can reschedule for any day, any city, and even any of our 5 games we offer (Crazy Dash, Wacky Walks, 3Quest Challenge, Operation City Quest, and Zombie Scavengers). We cannot provide refunds for tickets purchased through third-parties such as Groupon, TripAdvisor, or Expedia. If you purchased through a third party and would like a refund, please contact your retailer directly.

You decide who will be on what team.

Anyone with an iPhone or Android phone can download the app and follow along with the team, not just the team captains!

No, we only need 1 contact for your booking.

Each team will recieve the same list of items to find in the same order. However, the teams can complete the items in any order they'd like so teams will go separate ways and use their own strategies to find the items.

Our games are all played using an app on your smartphone. We are not physically there with you during the game, however a host will be communicating with you during the game using a chat feature on the app!

Crazy Dash is all outdoors in public spaces. You'll be on sidewalks, in parks, etc. You will not be entering into any buildings during the scavenger hunt.

Yes, you will need data to play because you will be uploading photos throughout the game. WiFi connection is not always available or reliable.